Privacy Policy

by Moosa

Last updated: 1 October 2026
Welcome to eHafeezCenter (“we”, “our”, “us”). We run a shop at Block E1, Block E 1, Hafeez Center,
Gulberg III, Lahore, offering printer repairing, toner refilling and new toners, used printers, CCTV camera
installation, product sourcing and IT scrap purchasing. This Privacy Policy explains what information we
collect when you visit ehafeezcenter.com or contact us, how we use it, and the choices you have.
By using our website, you agree to the practices described in this policy.

Information We Collect

We collect only the information needed to serve you.

  • Information you give us: your name, phone number, email address, subject and message when you
    use our contact form, call us, email us or message us on WhatsApp.
  • Service details: printer model, product requirements, CCTV site location or IT scrap details that you
    share so we can prepare a quote.
  • Automatic information: your IP address, browser type, device type, pages visited and time spent,
    collected through cookies and similar tools.
  • Information through phone and WhatsApp: your number and the messages or photos you send us.

How We Use Your Information

  • To reply to your enquiries and prepare quotes
  • To provide printer repair, toner, used printer, CCTV, sourcing and scrap purchase services
  • To contact you about your order, repair or installation
  • To improve our website, content and services
  • To keep our website secure and prevent spam or misuse
  • To meet legal or accounting requirements where needed
    We do not sell your personal information.

Cookies

Our website may use cookies, which are small files stored on your device, to make the site work properly
and to understand how visitors use it. You can block or delete cookies in your browser settings, but some
parts of the website may not work as expected.

Analytics and Third-Party Services

We may use third-party tools such as Google Analytics, Google Maps, social media buttons and
WhatsApp to run and improve our website. These services may collect information under their own privacy
policies. [Remove any service you do not use.]

Contact Forms and Messages

Information sent through our contact form is delivered to our business email and is used only to respond to
you. Please do not send passwords, bank card details or other highly sensitive information through the
form or WhatsApp

Sharing of Information

We do not sell or rent your personal information. We may share it only when needed:

  • With trusted service providers who help us run our website, hosting, email or analytics
  • With suppliers or partners, only when necessary to complete your order or sourcing request
  • When required by law, court order or a lawful request from authorities
  • To protect our rights, customers or property

Your Devices and Data

If you leave a printer, computer, laptop or storage device with us for repair, or sell us IT equipment or
scrap, please back up and remove your personal data first. We try to handle all devices with care and do
not access personal files, but you are responsible for backing up important data before handing over a
device.

CCTV Installation and Footage

When we install CCTV systems, the footage recorded belongs to the owner of the system. We do not keep
or access your recordings after installation unless you ask us for support and give us access. Please use
CCTV in line with local laws and respect the privacy of others.

Data Security

We take reasonable steps to protect your information from loss, misuse and unauthorised access.
However, no website or method of transmission over the internet is completely secure, so we cannot
guarantee absolute security.

Data Retention

We keep your information only as long as needed to respond to you, provide our services, keep business
records or meet legal requirements. After that, we delete or anonymise it.

Your Choices and Rights

You may contact us at any time to:

  • Ask what personal information we hold about you
  • Ask us to correct or update your information
  • Ask us to delete your information, where possible
  • Stop receiving messages from us

Links to Other Websites

Our website may contain links to other websites. We are not responsible for their content or privacy
practices, so please read their policies.

Children’s Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect their
personal information. If you believe a child has sent us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with
the updated date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us: